You make payroll every week whether clients have paid or not. I follow up on every invoice and keep money moving while timesheet questions get sorted.
A supervisor disputes two shifts and the whole invoice stops. I separate the question from the rest of the money.
If the approver never signed off, AP will not release it. I go to the approver, not just the inbox.
Plenty of clients pay once or twice a month. Miss the cutoff and you wait. I learn each client's payment calendar.
Reminders stop on the questioned invoice only. Every other invoice keeps moving.
Which worker, which shift, how many hours. Vague disputes are how invoices sit for months.
Matched against what was billed and sent back with the facts.
The client pays what nobody is questioning. Any credit is your call, and it shows up in Friday's report.
Factoring some invoices? I leave anything you have factored alone and work the rest. Your invoices need to reach QuickBooks Online or Xero. If you bill from staffing software, I confirm the sync before we start.
Days from the invoice date. It stops the moment they pay, and you get one report every Friday. See the actual messages
Fifteen minutes on a call. No cost and no obligation. If it's not a fit, you still leave knowing where your money is stuck.
Pricing is a flat monthly fee, quoted after the review. Never a percentage of what you collect. 90-day pilot, then month to month.